Tall claims of LG services

LG Electronics in India claims to attend to the complaints of the consumers in 24 hours. If you have a LG product then read on how helpful they are through their call center.

I purchased purchased a LG FLATRON L1730S monitor in the year 2006 ans suddenly on August 5th, 2007, the LCD panel of the monitor developed a problem. A complaint was duly lodged at their call center number - 18601809999 in India on August 6, 2007. The engineer did visit to check on the problem on August 7, 2007 after about 30hours after initially lodging the complaint. The real problem starts from here.

The service engineer filed a report stating that the LCD panel needs to be replaced and the part should be avilable in a day or two. That day or two is yet to arrive as of writing this blog. The call center executives donot even know the contact numbers of the senior management in LG and hold your breath - they are ignorant on the corporate address and telephone numbers of their office. All they know is that they have a website, that unfortunately does not give such information too .....

In this 60th year of Independence, I ask my fellow Indians, do we need to take all this crap from these so called Multinationals, whose only aim is to take out money from India and oblige their stock holders back in their country.