Tuesday, November 13, 2007

Obselete technology in platform of Reliance Money

I signed up as a customer with Reliance Money in September 2007. My tussle with them has started ever since then.

To start with, they misplaced my application form after realization of check. They were able to locate the application form only after I threatened to take them to consumer court for cheating. Anyways, my application was processed and I was provided with a nicely packaged kit, which is of not much use either.

Of late, I wanted to apply for the big Mundra Port SEZ IPO. I tried to apply for the IPO using the website http://www.reliancemoney.com but just could not apply for the same. After much communication, did I find the reason. The website of Reliance Money, has not been designed to consider the existence of Microsoft Internet Explorer 7.0. (Reliance Money launched its services atleast 6 months after IE7 was available).

Their customer support tells that I need to downgrade my browser to Internet Explorer 6.0 in order to use their platform. Is Steve Balmer listening? He just signed an agreement with another of Anil Amani's company - Relicance Communication. To make things simple to understand, Mr. Anil Ambani is one of promoters of Reliance Capital, the holding company of Reliance Money.

Mr. Ambani, if you are reading this post, I would advise you to concentrate more on your business rather than undertake all the fancy Page 3 media attracting excercises. Please take a leaf out of your elder brother Mr. Mukesh Ambani books.